Telesales Representative Position
We are a fast growing decorative plumbing E-Commerce company located in Brooklyn, looking for a full-time telephone sales agents with telesales experience to join our sales team.
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
- Speaking to potential or existing customers.
- Answer any questions regarding a product, service, or company.
- Asking questions to understand customer requirements and close sales.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to facilitate future sales.
- Keep records of calls and sales and note useful information.
- Experience as telesales representative or other sales/customer service role.
- Basic computer knowledge (e.g. Google Chrome, Outlook, Online Chat).
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- High school diploma; BSc/BA will be a plus.
$20 – $25 / hour base, plus commissions
Please use the contact email to send your resume.